FAQ
Frequently Asked Questions
Everything you need to know about AFBN membership standards and how our network works.
GLOBAL NETWORK STANDARDS
Our commitment to a strong & active network
To guarantee high performance and reliable collaboration, all AFBN members agree to professional standards, active communication and reliable presence.
01 Membership Extension Policy
All registered agents benefit from a one-month complimentary membership extension past their policy’s standard expiry date. This grace period keeps pending shipments, dispute resolutions and renewals running without losing access to directory tools.
02 Responsiveness & Termination Policy
Prompt communication is critical to trust. Membership will be reviewed and may be terminated if an agent repeatedly fails to respond to administrative emails, urgent network alerts or the dedicated WhatsApp group channels within standard operational timelines.
03 Mandatory Attendance Requirements
Members are expected to attend scheduled general meetings and partner roundtables. Three consecutive absences from attenting Meetings will automatically initiate termination of network status.
04 Value of Face-to-Face Networking
Trust is built through genuine interaction. Taking an active role in face-to-face networking, digital one-on-ones and regional trade meetups is essential to receiving stable transaction requests from industry peers.
05 Fair Market Representation Limits
AFBN enforces a strict limit of no more than 3 registered agents per country. Rare exceptions may be granted by the executive committee for large countries with distinct, non-overlapping regional hub airports or ports.